How we work
Buying from another continent is mostly an exercise in not being surprised. Here is the whole sequence — what you receive at each stage, what you pay and when. If you already have drawings or 3D renders — cabinetry or windows — you skip the first three steps and the deposit entirely.
That is all we need to start. We come back with a budget estimate covering the cabinetry and the sea freight, so you know the order of magnitude before committing anything.
Route A only
Budget estimate — cabinetry + freight
You payNothing
If the estimate works for you, a USD 1,000 deposit starts the design work. It is credited in full against your order — not a design fee, just the first part of what you were going to pay anyway.
Route A only
USD 1,000
Credited back100% against the order
We design the space itself — layout, finishes and how the room works — not just a cabinet elevation. Your rooms come back as 3D renders and plan drawings, so you can see the finished interior rather than read a specification.
Route A only
3D renders · plan drawings
RevisionsUp to 3 rounds included
We price the confirmed drawings properly — itemised, line by line. No surprises between the estimate and the invoice. Route B joins here.
Itemised quotation
Based onThe confirmed drawings
You approve the drawings and the quotation. That signed set is exactly what we build — nothing is substituted without asking you first.
50% of the order
LessAny deposit already paid
Built in our own factory, not bought in and relabelled. Every run is dry-assembled and photographed before it is packed, labelled by room and in build order.
45–60 days
You receiveProgress photos of your goods
Everything is checked against the signed specification, photographed and loaded. The exact freight figure is confirmed before the container leaves, so the final payment is a known number, not an estimate.
Balance + freight
WhenBefore shipment
Sea freightAbout 1 month to Australia
Samples
Available at any point. What you pay for them depends on one thing: whether the deposit is already in.
Documents
Paperwork is where an import goes wrong quietly. Ours is prepared before the container is sealed, not chased afterwards.
On board
Bill of lading, commercial invoice and a packing list itemised by room — so your installer can find one cabinet without opening nine cartons.
At the border
Certificate of origin and whatever else your broker asks for in your market. Tell us early and we prepare it with the order.
On site
Drawings, setting-out and fixing instructions, packed with the goods and emailed ahead so your trades can plan before the container lands.